Store Order Notifications

Add your store's phone number and email to get notified about new orders.

⚠️ If your phone is answered by a machine, add an X after your phone number and then the number to dial to speak with your fulfillment team (e.g.: 555-555-5555x0).

Related Articles
Employee Order Notifications
Once a team member is added into the City Hive dashboard, email, SMS, and phone order notifications are automatically enabled. To adjust these or reset an employees' password follow the steps below. ➡️ Head to Your Users Section Which can be found on ...
Store Hours
To set your store hours, click on the 'Hours' section on the white left menu. Add your store's hours by clicking the 'Edit' icon (pencil) at the top right of the 'Store Hours' box and enter the time your store opens and closes each day. Click the ...
Create an In-Store Event
Driving traffic to your physical store is just as important as online, allowing you to connect with customers and build trust. Therefore, we highly recommend creating events alongside with your promotions to educate customers and increase loyalty. In ...
Create a Phone Order
Some customers prefer to place their delivery orders over the phone. Give them the benefits of being a customer on your Merchant Dashboard, including but not limited to store credit, order history, favorites, saved credit cards and more. ➡️ Head to ...
Order Status Definitions
When an order has been submitted into the City Hive portal there are a few steps and key indicators letting you know if the order has been completed or not. Below are key definitions to look out for to understand what each step of the order process ...

Store Order Notifications

Store Order Notifications

Related Articles

Employee Order Notifications

Store Hours

Create an In-Store Event

Create a Phone Order

Order Status Definitions